Shipping policy

All Pacem Fine Jewelry orders are shipped within the United States via FedEx 2Day.

At this time, we are unable to ship to P.O. boxes or international addresses. We look forward to offering international shipping in the future.

Insured & Secure Delivery

Every Pacem order is fully insured while in transit and requires an adult signature upon delivery. The recipient signing for the package must be 18 years of age or older. We recommend arranging for an adult to be available at the shipping address to receive and sign for your order.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your FedEx tracking number, allowing you to follow your package through delivery.

If you have created a Pacem account, you may also log in at any time to view your current order status and tracking information from your account page.

Lost or Missing Packages

If your package appears to be lost or missing, please contact us as soon as possible at support@pacemjewelry.com. Our team will work directly with FedEx and our insurance provider to investigate the shipment and assist in resolving the issue.